Caring Palms Policy Concerning Clients Under 18 Years of Age

To maintain the integrity of its therapists and the work they do, Caring Palms stands by the following...

For Massage:

Clients under the age of 18 must have a parent or legal guardian onsite during the session.
Clients under the age of 16 must have a parent or legal guardian in the treatment room during the session.

For Reiki:

Clients under the age of 18 must have a parent or legal guardian onsite for the first session.
Clients under the age of 16 must have a parent or legal guardian in the treatment room during the session.

Booking and Cancellation for Sessions

While Caring Palms does take walk-ins, it is better to schedule sessions. If you need to postpone or cancel a scheduled session, please call as early as possible so we can book that time with another client. Also, please call rather than just not show up. Since no deposit is taken for weekday sessions, there is no cancellation fee for appointments during the week.

For new clients that make appointments for evenings or weekends, credit card information will be taken at the time of booking. If Caring Palms is not notified of cancellation at least two (2) hours before the scheduled session time, a $35 fee will be charged to the credit card. (Since Caring Palms books evenings by appointment only, we only come in for scheduled sessions. The fee is to compensate for the effort of doing so.)

Booking and Cancelling Policy for All Classes

A security deposit is required to book a space in any Massage or Reiki class. The class must be paid in full before the date of the class unless other arrangements are made. The deposit amounts and payment cut-off dates vary with each class.

Reiki Classes: $50 deposit, full payment two days before class date

Massage Classes: $150 deposit, full payment seven days before class date

All other classes (Meditation, Massage for Couples, etc. ) are scheduled on an as requested basis and are paid for at the beginning of class.

If the student needs to cancel, there are three options. . .

1) The student may change to an already existing class date with no penalty.

2) The student may request a private class provided there are two paying students. (Caring Palms can teach any class to two students at the Caring Palms studio provided the studio schedule will allow it. )

3) If the class is not rescheduled, the student may request a refund of their deposit less a cancellation fee (which varies per class type) provided cancellation notice is received at least seven (7) days (Reiki classes) or sixteen (16) days (Massage classes) before the class date. If the cancellation notice is received after the stated time periods, the deposit is forfeit.. If cancellation is made on the day of the class or after, all monies paid are forfeit.

Purchase may be made (full purchase, deposit, remainder of class fee) by registering online under the ' Schedule of Classes' section (select the Register Now button),

or by sending a check to the Caring Palms Studio,

or by calling the Caring Palms studio and giving credit card information over the phone.