I had a walk-in client yesterday who surprised me when I asked how she heard of me.
Every new client fills out a form that asks how they heard of me. This helps me track my advertising to see what is working and what is not. Usually, I can place it to an ad, or a referral. This one surprised me.
My client was at a coffee shop in Neptune Beach and overheard someone talking about massage. They said that they had gotten a good massage at Caring Palms, so my client came over for a session.
Now realistically, this is how things are supposed to work, but this is the first time it has happened. But either way, it was very cool.